Change/ Cancel Fees
| |
Change Fee
(per sector,per guest) |
Cancel Fee
(per sector,per guest)) |
Change Fee1
(per sector,per guest) |
Cancel Fee1
(per sector,per guest) |
| Domestic |
Php 600 (PV exclusive) |
Php 600 (PV exclusive) |
Note : Fare, taxes and passenger
service charge will be considered
flown when flight changes are
made within 24 hours from the estimated time of departure (ETD) and any time after the ETD. |
| International to International |
PHP 1500 |
PHP 2500 |
| China |
CNY 250 |
CNY 350 |
| Hong Kong |
HKD 300 |
HKD 400 |
| Bandar Seri Begawan |
BND 45 |
BND 75 |
| Vietnam |
USD 30 |
USD 50 |
| Macau |
MOP 300 |
MOP 400 |
| Malaysia |
MYR 120 |
MYR 200 |
| Osaka |
JPY 3000 |
JPY 5000 |
| Singapore |
SGD 50 |
SGD 75 |
| Taiwan |
TWD 1000 |
TWD 1000 |
| Thailand |
THB 1200 |
THB 2000 |
| Indonesia |
USD 30 |
USD 50 |
|
| Korea |
KRW 45,000 |
KRW 70,000 |
KRW 145,000 |
KRW 145,000 |
The following Change Fee shall apply to flight/s originating from OSAKA to MANILA or OSAKA-MANILA-OSAKA for travel effective 01 April 2010 to 31 March 2011 :
Booking Class |
Y |
U |
S |
B |
H |
M |
K |
L |
Q |
G |
W |
V |
C/D |
Change Fee
(per sector, per guest) |
JPY 3000 |
JPY 3500 |
JPY 4000 |
JPY 4500 |
JPY 5000 |
JPY 5500 |
JPY 6000 |
JPY 6500 |
JPY 7000 |
JPY 7500 |
JPY 8000 |
JPY 9000 |
JPY
10000 |
Change fee (CHG) = rebooking penalty
CHANGE FEE1 (CHG1) = rebooking penalty, done within 24 hours from the estimated time of departure (ETD) and any time after the ETD
Cancel fee (CXL) = rerouting or cancel penalty
CANCEL FEE1 (CXL1) = rerouting or refund penalty, done within 24 hours from the estimated time of departure (ETD) and any time after the ETD
Name Change Fee – (NC)
Effective 01 December 2009, the following Name Change Fee for domestic and international travel shall apply :
| Fee Type |
Name Change Fee (per guest, per PNR) |
| Domestic |
PHP 1200 (exclusive of 12% VAT) |
| International |
PHP 3000 |
| China |
CNY 500 |
| Hong Kong |
HKD 600 |
| Korea |
KRW 90,000 |
| Macau |
MOP 600 |
| Malaysia |
MYR 240 |
| Singapore |
SGD 100 |
| Taiwan |
TWD 2000 |
| Thailand |
THB 2400 |
| Vietnam |
USD 60 |
| Brunei |
BND 95 |
| Indonesia |
USD 60 |
NOTES :
- International rate shall apply for domestic sector in conjunction with international sector.
- Must be done more than 24 hours before the estimated time of departure
- Not applicable on promo fares (O, Z and T) and promo codes i.e. promo fares/promo codes are non-transferable
- Not permitted on partially used itinerary
- Non-refundable
Excess Baggage Rate
For travel effective 18 June 2010, our Excess Baggage Rate (EBR) for domestic and international travel will be as follows :
Domestic Travel (point to point and through sector)
| SECTOR |
Amount per sector / per through sector |
| Domestic to Domestic |
PHP 120 per kg (inclusive of 12% VAT) |
International Travel (point to point)
| Sector |
Rate per kg |
Sector |
Rate per kg |
| Manila to Guangzhou |
PHP 250 |
Guangzhou to Manila |
CNY 40 |
| Manila to Shanghai |
PHP 450 |
Shanghai to Manila |
CNY 70 |
| Manila to Hong Kong |
PHP 300 |
Hong Kong to Manila |
HKD 30 |
| Clark to Hong Kong |
PHP 300 |
Hong Kong to Clark |
HKD 30 |
| Cebu to Hong Kong |
PHP 300 |
Hong Kong to Cebu |
HKD 35 |
| Manila to Jakarta |
PHP 600 |
Jakarta to Manila |
USD 15 |
| Manila to Osaka |
PHP 600 |
Osaka to Manila |
JPY 1000 |
| Manila to Incheon |
PHP 450 |
Incheon to Manila |
KRW 12000 |
| Cebu to Incheon |
PHP 450 |
Incheon to Cebu |
KRW 12000 |
| Cebu to Busan |
PHP 450 |
Busan to Cebu |
KRW 12000 |
| Manila to Macau |
PHP 250 |
Macau to Manila |
MOP 30 |
| Clark to Macau |
PHP 250 |
Macau to Clark |
MOP 30 |
| Manila to Kota Kinabalu |
PHP 300 |
Kota Kinabalu to Manila |
MYR 25 |
| Manila to Kuala Lumpur |
PHP 400 |
Kuala Lumpur to Manila |
MYR 30 |
| Manila to Singapore |
PHP 400 |
Singapore to Manila |
SGD 15 |
| Clark to Singapore |
PHP 400 |
Singapore to Clark |
SGD 15 |
| Cebu to Singapore |
PHP 400 |
Singapore to Cebu |
SGD 15 |
| Manila to Bangkok |
PHP 450 |
Bangkok to Manila |
THB 320 |
| Clark to Bangkok |
PHP 450 |
Bangkok to Clark |
THB 320 |
| Manila to Taipei |
PHP 300 |
Taipei to Manila |
TWD 150 |
| Manila to Saigon |
PHP 400 |
Saigon to Manila |
USD 10 |
| Manila to Brunei |
PHP 300 |
Brunei to Manila |
BND 15 |
| Manila to Beijing |
PHP 450 |
Beijing to Manila |
CNY 70 |
International Travel (through sector - domestic to international D2I and v.v.)
| Sector |
Rate per kg |
Sector |
Rate per kg |
| Philippines to Guangzhou |
PHP 250 |
Guangzhou to Philippines |
CNY 40 |
| Philippines to Shanghai |
PHP 450 |
Shanghai to Philippines |
CNY 70 |
| Philippines to Hong Kong |
PHP 300 |
Hong Kong to Philippines |
HKD 35 |
| Philippines to Indonesia |
PHP 600 |
Indonesia to Philippines |
USD 15 |
| Philippines to Japan |
PHP 600 |
Japan to Philippines |
JPY 1000 |
| Philippines to Korea |
PHP 450 |
Korea to Philippines |
KRW 12000 |
| Philippines to Macau |
PHP 250 |
Macau to Philippines |
MOP 30 |
| Philippines to Kota Kinabalu |
PHP 300 |
Kota Kinabalu to Philippines |
MYR 25 |
| Philippines to Kuala Lumpur |
PHP 400 |
Kuala Lumpur to Philippines |
MYR 30 |
| Philippines to Singapore |
PHP 400 |
Singapore to Philippines |
SGD 15 |
| Philippines to Thailand |
PHP 450 |
Thailand to Philippines |
THB 320 |
| Philippines to Taiwan |
PHP 300 |
Taiwan to Philippines |
TWD 150 |
| Philippines to Saigon |
PHP 400 |
Saigon to Philippines |
USD 10 |
| Philippines to Brunei |
PHP 300 |
Brunei to Philippines |
BND 15 |
| Philippines to Beijing |
PHP 450 |
Saigon to Philippines |
CNY 70 |
International Travel (through sector - international to international I2I)
| Sector |
Rate per kg |
| Guangzhou to International |
CNY 40 |
| Shanghai to International |
CNY 70 |
| Hong Kong to International |
HKD 35 |
| Indonesia to International |
USD 15 |
| Japan to International |
JPY 1000 |
| Korea to International |
KRW 12000 |
| Macau to International |
MOP 30 |
| Kota Kinabalu to International |
MYR 25 |
| Kuala Lumpur to International |
MYR 30 |
| Singapore to International |
SGD 15 |
| Thailand to International |
THB 320 |
| Taiwan to International |
TWD 150 |
| Saigon to International |
USD 10 |
| Brunei to International |
BND 15 |
| Beijing to International |
CNY 70 |
Prepaid Excess Baggage
For reservations effective 18 June 2010, the following prepaid excess baggage or luggage upsize options
may be offered :
Domestic Travel (point to point or D2D through sector)
| Sector |
PEB5 |
PEB10 |
PEB15 |
PEB20 |
PEB25 |
| Domestic to Domestic |
PHP 480 |
PHP 960 |
PHP 1440 |
PHP 1920 |
PHP 2400 |
International Travel ( point to point or D2I through sector)
| Sector |
PEB5 |
PEB10 |
PEB15 |
PEB20 |
PEB25 |
| Philippines to Guangzhou |
PHP 1000 |
PHP 2000 |
PHP 3000 |
PHP 4000 |
PHP 5000 |
| Guangzhou to Philippines |
CNY 160 |
CNY 320 |
CNY 480 |
CNY 640 |
CNY 800 |
| Philippines to Shanghai |
PHP 1800 |
PHP 3600 |
PHP 5400 |
PHP 7200 |
PHP 9000 |
| Shanghai to Philippines |
CNY 280 |
CNY 560 |
CNY 840 |
CNY 1120 |
CNY 1400 |
| Philippines to Hong Kong |
PHP 1050 |
PHP 2100 |
PHP 3150 |
PHP 4200 |
PHP 5250 |
| Hong Kong to Philippines* *except CEB |
HKD 105 |
HKD 210 |
HKD 315 |
HKD 420 |
HKD 525 |
| Hong Kong to Cebu |
HKD 123 |
HKD 245 |
HKD 368 |
HKD 490 |
HKD 613 |
| Philippines to Jakarta |
PHP 2400 |
PHP 4800 |
PHP 7200 |
PHP 9600 |
PHP 12000 |
| Jakarta to Philippines |
USD 60 |
USD 120 |
USD 180 |
USD 240 |
USD 300 |
| Philippines to Osaka |
PHP 2400 |
PHP 4800 |
PHP 7200 |
PHP 9600 |
PHP 12000 |
| Osaka to Philippines |
JPY 4000 |
JPY 8000 |
JPY 12000 |
JPY 16000 |
JPY 20000 |
| Philippines to Korea |
PHP 1800 |
PHP 3600 |
PHP 5400 |
PHP 7200 |
PHP 9000 |
| Korea to Philippines |
KRW 48000 |
KRW 96000 |
KRW 144000 |
KRW 192000 |
KRW 240000 |
| Philippines to Macau |
PHP 1000 |
PHP 2000 |
PHP 3000 |
PHP 4000 |
PHP 5000 |
| Macau to Philippines |
MOP 120 |
MOP 240 |
MOP 360 |
MOP 480 |
MOP 600 |
| Philippines to Kota Kinabalu |
PHP 1200 |
PHP 2400 |
PHP 3600 |
PHP 4800 |
PHP 6000 |
| Kota Kinabalu to Philippines |
MYR 100 |
MYR 200 |
MYR 300 |
MYR 400 |
MYR 500 |
| Philippines to Kuala Lumpur |
PHP 1600 |
PHP 3200 |
PHP 4800 |
PHP 6400 |
PHP 8000 |
| Kuala Lumpur to Philippines |
MYR 120 |
MYR 240 |
MYR 360 |
MYR 480 |
MYR 600 |
| Philippines to Singapore |
PHP 1600 |
PHP 3200 |
PHP 4800 |
PHP 6400 |
PHP 8000 |
| Singapore to Philippines |
SGD 60 |
SGD 120 |
SGD 180 |
SGD 240 |
SGD 300 |
| Philippines to Thailand |
PHP 1800 |
PHP 3600 |
PHP 5400 |
PHP 7200 |
PHP 9000 |
| Thailand to Philippines |
THB 1280 |
THB 2560 |
THB 3840 |
THB 5120 |
THB 6400 |
| Philippines to Taipei |
PHP 1200 |
PHP 2400 |
PHP 3600 |
PHP 4800 |
PHP 6000 |
| Taipei to Philippines |
TWD 600 |
TWD 1200 |
TWD 1800 |
TWD 2400 |
TWD 3000 |
| Philippines to Saigon |
PHP 1600 |
PHP 3200 |
PHP 4800 |
PHP 6400 |
PHP 8000 |
| Saigon to Philippines |
USD 40 |
USD 80 |
USD 120 |
USD 160 |
USD 200 |
| Philippines to Brunei |
PHP 1200 |
PHP 2400 |
PHP 3600 |
PHP 4800 |
PHP 6000 |
| Brunei to Philippines |
BND40 |
BND80 |
BND120 |
BND160 |
BND200 |
| Philippines to Beijing |
PHP 1800 |
PHP 3600 |
PHP 5400 |
PHP 7200 |
PHP 9000 |
| Beijing to Philippines |
CNY 280 |
CNY 560 |
CNY 840 |
CNY 1120 |
CNY 1400 |
International Travel (through sector - International to International I2I)
| Sector |
PEB5 |
PEB10 |
PEB15 |
PEB20 |
PEB25 |
| Guangzhou to International |
CNY 160 |
CNY 320 |
CNY 480 |
CNY 640 |
CNY 800 |
| Shanghai to International |
CNY 280 |
CNY 560 |
CNY 840 |
CNY 1120 |
CNY 1400 |
| Hong Kong to International |
HKD 123 |
HKD 245 |
HKD 368 |
HKD 490 |
HKD 613 |
| Indonesia to International |
USD 60 |
USD 120 |
USD 180 |
USD 240 |
USD 300 |
| Japan to International |
JPY 4000 |
JPY 8000 |
JPY 12000 |
JPY 16000 |
JPY 20000 |
| Korea to International |
KRW 48000 |
KRW 96000 |
KRW 144000 |
KRW 192000 |
KRW 240000 |
| Macau to International |
MOP 120 |
MOP 240 |
MOP 360 |
MOP 480 |
MOP 600 |
| Kota Kinabalu to International |
MYR 100 |
MYR 200 |
MYR 300 |
MYR 400 |
MYR 500 |
| Kuala Lumpur to International |
MYR 120 |
MYR 240 |
MYR 360 |
MYR 480 |
MYR 600 |
| Singapore to International |
SGD 60 |
SGD 120 |
SGD 180 |
SGD 240 |
SGD 300 |
| Thailand to International |
THB 1280 |
THB 2560 |
THB 3840 |
THB 5120 |
THB 6400 |
| Taiwan to International |
TWD 600 |
TWD 1200 |
TWD 1800 |
TWD 2400 |
TWD 3000 |
| Saigon to International |
USD 40 |
USD 80 |
USD 120 |
USD 160 |
USD 200 |
| Brunei to International |
BND40 |
BND80 |
BND120 |
BND160 |
BND200 |
| Beijing to International |
CNY 280 |
CNY 560 |
CNY 840 |
CNY 1120 |
CNY 1400 |
NOTES:
1. Rebookable
2. Non-refundable, unused or partially used PEB will be forfeited
3. Not applicable to GO-SHOWS at the airport
4. Not applicable to MPH flights
5. PEB20/25 is not applicable to ATR flights
6. Any additional weight in excess of the PEB weight will be payable at the standard EBR
Baggage Reinstatement Fee (BRF)
For travel effective 16 April 2009, the following fee shall be assessed upon check-in to guests who availed of GO Lite discount and yet brought checked-in baggage at the airport :
| Station |
Baggage Reinstatement Fee (in local currency) |
| Philippines |
PHP 400 |
| China |
CNY 60 |
| Hong Kong |
HKD 70 |
| Indonesia |
USD 9 |
| Korea |
KRW 12,500 |
| Macau |
MOP 70 |
| Malaysia |
MYR 30 |
| Singapore |
SGD 15 |
| Taiwan |
TWD 280 |
| Thailand |
THB 300 |
| Vietnam |
USD 9 |
| Brunei |
BND12 |
Standard excess baggage charges shall also apply if the guest exceeds free baggage allowance.
Unaccompanied Minor Handling Fee (UMHF)
Effective 15 April 2010, the following handling fee shall be charged to unaccompanied minors age four (4) to under twelve (12) years of age :
| Fee Type |
UM Handling Fee |
| Domestic |
PHP 500 |
| International |
USD 30 |
| China |
CNY 200 |
| Hong Kong |
HKD 250 |
| Indonesia |
USD 30 |
| Korea |
KRW 15,000 |
| Macau |
MOP 200 |
| Malaysia |
MYR 100 |
| Singapore |
SGD 50 |
| Taiwan |
TWD 1000 |
| Thailand |
THB 1000 |
| Vietnam |
USD 30 |
| Brunei |
BND15 |
Seat Selection Fee (SSF)
Effective 19 April 2010, the following seat fee shall apply :
Station |
Rate Seat Type |
Standard |
Preferred |
| Philippines |
PHP 100 |
PHP 200 |
| China |
CNY 40 |
CNY 80 |
| Hong Kong |
HKD 40 |
HKD 80 |
| Indonesia |
USD 5 |
USD 10 |
| Korea |
KRW 6,000 |
KRW 12,000 |
| Macau |
MOP 40 |
MOP 80 |
| Malaysia |
MYR 15 |
MYR 30 |
| Singapore |
SGD 10 |
SGD 15 |
| Taiwan |
TWD 140 |
TWD 280 |
| Thailand |
THB 150 |
THB 300 |
| Vietnam |
USD 5 |
USD 10 |
| Brunei |
BND3 |
BND6 |
|