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Cebu Pacific Citibank Card

Feature:

1. Free trip to Boracay is based on a one-way Year Round Lite Fair ticket, exclusive of travel related expenses, fees, surcharges, taxes and other incidental charges.

2. For approved cardholders without an existing Citibank Credit Card only. Said cardholder can get the 200,000 Bonus CEB Points when he/she uses the Cebu Pacific Citibank Card for an accumulated retail purchase of at least Php2,000.00 within 60 days from card issuance. The 200,000 CEB points is equivalent to Php2,000 Cebu Pacific e-voucher. Any discrepancy on the ticket purchased using the 200,000 CEB Points will not be for the account of Citibank. Terms and Conditions apply. Promo period is from March 3, 2012 to May 31, 2012.

Per DTI-NCR Permit Number 1501, Series of 2012

Benefits

Advanced notices on seat sales
Receive free SMS and email alerts 2 hours before seat sales are announced to the public.

Earn CEB Points anywhere
Earn never-expiring CEB Points. Every peso charged to your card is equivalent to 1 CEB Point.

Free flights without restrictions
Redeem CEB Points as e-Vouchers and book online without restrictions on fares and destinations.

www.cebupacificair.com

VISA Platinum Privileges
VISA Platinum Customer Care
Get assistance from friendly Customer Service Executives for restaurant reservations, tips for shopping, pre-trip information, emergency assistance and much more. Visit www.visaplatinum.com or call 1 800 1441 0014.

VISA Unique Travel Program
Live in luxury as you revel in any of the 30-specially designed unique travel packages - from truffle hunting in Umbria to a family adventure in Tokyo - you can choose the perfect travel package.

VISA Golf Program
Treat yourself to the top golfing experience, each better than the next! Enjoy discounted green fee to 200 golf clubs on weekdays and selected golf clubs on weekends.

Plus, enjoy exclusive discounts and benefits year-round when you shop, dine and unwind at Resorts World Manila.

FAQs for the Cebu Pacific Citibank Card

1. What are the minimum income requirements in order to qualify for Cebu Pacific card?
Applicants must earn minimum of P250,000 per annum to qualify.

2. How much are the annual membership fees for the Cebu Pacific - Citibank Card?
It's P2,800 for the principal card, P1,400 for supplementary card/s. Annual membership fees are waived on the first year.

3. How do I accumulate CEB points? Where do I have to spend in order to receive CEB Points?
Just use your Cebu Pacific Citibank Card in any establishments that accepts visa credit card and you can start earning CEB Points.

4. Will I be able to get updates on how many CEB Points I have when I call Citi Phone hotline?
Yes, you can call the Citiphone hotline number for Manila : (02) 995-9999, Cebu: (32)234-9999, and other Provinces : 1 800 10 995 9999 or log on to http://www.citibank.com.ph/portal/citiph_home.htm to check your CEB points.

5. How many CEB Points will I earn for every peso spent using the Cebu Pacific Card?
For every 1 Peso Spent, you earn 1 CEB Point.

6. Will I see an update of my CEB points in my statement of account?
The total CEB Points you have earned to date will be displayed on the front page of your statement.

7. How many CEB points do I have to accumulate in order to exchange this for an E-Voucher?
You need to accumulate a minimum of 25,000 CEB Points in order to redeem a Cebu Pacific E-Voucher worth P250. There’s also P500 and P1,000 E-Voucher denominations which might be redeemed with accumulated 50,000 or 100,000 CEB points.

8. How do I redeem my E-voucher?
You can call the Citiphone hotline number for Manila : (02) 995-9999, Cebu: (32)234-9999, and other Provinces : 1 800 10 995 9999

9. Are CEB points convertible to cash?
CEB Points are only convertible to E-Vouchers. They are not convertible to cash or other rewards.

10. Will my CEB points expire?
No, CEB Points never expire.

11. Will cardholders be informed of all seat sale alerts? Or major seat sales only?
You will be sent alerts for all seat sales.

12. When will I receive seat sale alerts? When will I be able to book my flight?
You will receive seat sale alerts 2 hours before it is announced to the public. You may book your flight on the Cebu Pacific website after you are notified.

13. What if I don't have a mobile number that I use?
All Cebu Pacific - Citibank Cardholders are required to have a valid mobile number in order to receive advanced seat sale alerts.

14. Should my registered mobile number be postpaid or prepaid?
Both postpaid and prepaid numbers on all the local Philippine mobile networks are valid to receive seat sale alerts.

15. What if I don't have an email address?
All Cebu Pacific - Citibank Cardholders are required to have a valid email address in order to receive advanced seat sale alerts.

16. Will I still receive advanced seats sale alerts via SMS if I am abroad?
Yes, as long as your network provides you this service.

17. How can I avail my welcome gift?
Approved principal cardholders will receive their Welcome Gift voucher for a (1) one-way ticket in their Card Welcome Kit which could be redeemed in Cebu Pacific Ticket Offices. This promo is for all approved CEB-CITI card application from July 1 - October 15, 2011.

18. Which flights can I book for my welcome gift?
You can book flights to any of the following international destinations namely: Bangkok, Beijing, Brunei, Guangzhou, Ho Chi Minh, Jakarta, Kota Kinabalu, Kuala Lumpur, Macau, Shanghai, Singapore, Taipei or to any domestic destination EXCEPT Caticlan.

19. Where can I book my flights using my welcome gift voucher?
You can book your flights at least (21) twenty one days prior to your intended trip at any of the following Cebu Pacific Ticketing Offices :

NAIA Terminal 3 Sales Offices
Robinsons Galleria, Ortigas
Robinsons Place Manila
Express Ticketing Office, Domestic Road
Robinsons Place, Imus
Cebu Airport Ticket Office
Robinsons Place, Cebu

20. What are the booking requirements for the welcome gift voucher?
To redeem your one-way ticket, you must surrender at any of the above- listed Cebu Pacific Ticketing Office, the original flight coupon and must present your CEB-CITI credit card together with a valid photo-bearing ID card.

21. Are there other fees that I need to pay to redeem my welcome gift voucher?
You are responsible to acquire at your own expense, passports, visa, and all other travel documents, as applicable, and for all travel-related expenses, fees, surcharges and taxes, other incidental charges and personal expense.

22. The welcome gift is one-way ticket to my selected destination, how do I book and pay for the return trip?
You must use your Cebu Pacific-Citibank Card to pay for the return trip.

23. What is the validity of the welcome gift voucher?
Your welcome gift voucher is valid for one (1) year from date of issue. Upon booking, travel validity is three months from date of issue. However, your gift voucher will not be honored for travel from March 29 – April 11, 2012.

24. What will happen if I lose my welcome gift voucher?
Cebu Pacific and Citibank will not replace any misplaced, lost, or stolen, mutilated or defaced coupons. Coupons are not transferable and cannot be converted to cash.

25. Can I still change my flight booking after using my welcome gift voucher?
Yes, flight changes are allowed, subject to change and cancellation fees and must be done 24 hours before your expected time of departure.

26. What other offers can I enjoy with the Cebu Pacific Citibank Card?
You may also avail of these exclusive Citibank credit card privileges promos:

Citibank World Privileges
PayLite OneBill Citi Mobile
VISA Platinum Privileges

27. What are VISA Platinum Privileges?
Please visit www.visa-asia.com or call Philippine toll-free hotline +1800 1441 0014 for more information on your travel privileges.

28. Since the Cebu Pacific - Citibank Card is a VISA Platinum card, will the VISA platinum travel rewards apply?
Yes, VISA platinum travel rewards apply. Please refer to www.visa-asia.com for travel rewards updates.

29. What are the differences between the Cebu Pacific-Citibank Card and the Robinsons-Cebu Pacific Mastercard Card?
The Cebu Pacific Citibank Card is an airline cobrand card while the Robinsons-Cebu Pacific Mastercard is a JG Summit conglomerate card for Robinsons and Cebu Pacific with Metrobank Card Corporation.

30. What are the differences between the Cebu Pacific Citibank Card and the Citibank PremierMiles card?
Cebu Pacific Citibank Card is exclusively Citibank's travel card for Cebu Pacific, while Citibank PremierMiles is Citibank's travel card with several international airline partners.

31. What are the Customer Service numbers of Citibank?
You may call the following numbers for Manila: (02) 995-9999, Cebu: (32)234-9999, and other Provinces : 1 800 10 995 9999