Start of dialog

Cebu Pacific offers connecting flights via Manila.
Direct flights from {0} to {1} are available in our partner's website.

Would you like to proceed to our partner's website?

End of dialog

Skip to main content Skip to article

Customer Service 


How can we be of service to you?

Our FAQs and pages on various products, services and topics have answers to many of our guests’ questions. If you would like to know more about what we offer, click on the topic you are interested in and check if we have a reply to your query.

If your question has not been addressed, please feel free to Contact Us.​​​

  • Check-in and Boarding Guidelines

  • Baggage Information

  • Travel Documents

  • Special Service Request

  • Flight Connections

  • Flight Disruptions

  • Online Booking Cut-off

  • Travel Tax and Terminal Fee

  • Duty Free Purchases