Customer Service 

Call Center / Guest Relations / Group Bookings​

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We'd love to hear from you! To make a booking via phone or for feedback, questions and suggestions, please contact Cebu Pacific through the following: ​

CALL CENTER

  • ​​Manila:
    Tel: +632-7020-888
    Hong Kong:
    Tel: +852-397-33800
    Australia:
    Tel: +612-9119-2956​
     
  • Cebu:
    Tel: +6332-230-8888
    Singapore:
    Tel:+65-315-80808

GUEST RELATIONS

Airline Operations Center Building
Manila Domestic Airport Complex, Old Domestic Road
Pasay City
Philippines 1301

We would like to hear from you. For commendations and complaints, please use this

Guest Feedback Form.

GROUP BOOKINGS

For Cebu Pacific (5J) & Cebgo group rate quotation, please accomplish Group Rate Inquiry Form.         

Office Hours: Every Monday to Friday from 0800H-1200H and 1300H-1700H except Holidays.
Call us at +632-29052​41 to 42 and +632-8027163.

For more information please check our GROUP FAQ's.
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RELATED CONTENT
IMPORTANT REMINDERS
  • Check-in and Boarding Guidelines

  • Baggage Information

  • Travel Documents

  • Special Service Request

  • Flight Connections

  • Flight Disruptions

  • Online Booking Cut-off

  • Travel Tax and Terminal Fee