Customer Service 

Call Center / Guest Relations / Group Bookings​

 ​​

We'd love to hear from you! To make a booking via phone or for feedback, questions and suggestions, please contact Cebu Pacific through the following: ​

CALL CENTER

  • ​​Manila:
    Tel: +632-7020-888
    Hong Kong:
    Tel: +852-397-33800
    Australia:
    Tel: +612-9119-2956​
     
  • Cebu:
    Tel: +6332-230-8888
    Singapore:
    Tel:+65-315-80808

GUEST RELATIONS

Airline Operations Center Building
Manila Domestic Airport Complex, Old Domestic Road
Pasay City
Philippines 1301

We would like to hear from you. For ​commendations and complaints, please use this

Guest Feedback Form.

GROUP BOOKINGS

For Cebu Pacific (5J) & Cebgo group rate quotation, please accomplish Group Rate Inquiry Form.

Office Hours: Every Monday to Friday from 0800H-1200H and 1300H-1700H except Holidays.
Call us at +632-29052​41 to 42 and +632-8027163.

For more information pleas​e check our GROUP FAQ's.​​​​​​​​​​​

RELATED CONTENT
IMPORTANT REMINDERS
  • Check-in and Boarding Guidelines

  • Baggage Information

  • Travel Documents

  • Special Service Request

  • Flight Connections

  • Flight Disruptions

  • Online Booking Cut-off

  • Travel Tax and Terminal Fee