Check-In and Boarding Guidelines

  • For International Flights:

    Except those departing the Middle East, check-in counters open three (3) hours and strictly close 45 minutes before flight departure.

  • For Philippine Flights:

    Check-in counters open two (2) hours before scheduled time of flight departure and strictly close 45 minutes before flight departure for domestic flights.

  • For Middle East Flights:

    Check-in counters open three (3) and close one (1) hour before flight departure.

A confirmed booking shall be cancelled and released to waitlisted persons if the guest failed to check in within the prescribed time.

Red Eye Flights

For flights departing past midnight (that is, 0040H, 0125H, etc), please be reminded that you need to check in for your flight the day before the date indicated on your Itinerary Receipt.

Take Note!

  • Go to the Bag Drop Counter before counter closure to check-in your bags. If you're flying internationally, you have to get your travel documents verified.

  • Be at your assigned Boarding Gate at least 30 minutes before the flight.

  • Seats are automatically assigned, but you can change and choose your seat for free.