Flight Connections and Disruptions

If you are booking two flights separately (for example, Cebu-Manila then Manila-Hong Kong), please ensure you have the minimum number of hours before the next departure:

• If traveling within the Philippines only, allot at least two (2) hours between flights

• If connecting to or from an international flight, allot at least three (3) hours between flights

These are the minimum times required to collect baggage and complete check-in procedures required for your second flight.

We are a point-to-point carrier, focused on flying you to your destination on our network. Passengers with Cebu Pacific misconnections brought about by Cebu Pacific delays or cancellations will be re-accommodated on the next available Cebu Pacific flights.

Should you have connecting flights with other airlines, we will not be liable for any misconnections brought about by delays, cancellations and any flight arrangements you may choose to make.

At any time after a booking has been made, we may change our schedules and/or cancel, terminate, divert, postpone or reschedule or delay any flight where we reasonably consider this to be justified by circumstances beyond our control or for reasons of safety and security.

In the event of these disruptions, you may choose from the following options:

• Rebooking

• Refund

• Travel Credits

Fare rules and airline policies shall apply during these circumstances.