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Cargo Services

 

Your goods are in good hands.

Ship your goods with Cebu Pacific’s Cargo Service. Now you can send your cargo via Cebu Pacific, whether around the Philippines or to other countries. Our partner airlines, Continental Airlines, Qatar Airways, Saudi Arabian Airlines, and Emirates, make transport abroad even faster and more convenient.

Our Cargo Service now gives you a one-stop shop that lets you send your package from domestic points to overseas destinations via Manila. Please check our Cargo Sales Directory.

Operating Hours: 24 hours, 7 days a week
Location: Cebu Pacific Cargo Terminal, Domestic Road, Pasay City, Philippines
Telephone number: (+632) 802-7070
We provide cargo services to all the routes we fly to.
 

Tell me more about Cebu Pacific Air Cargo Service.

Cargo Service FAQs


  

1. How can I arrange a shipment with Cebu Pacific Cargo?

 To arrange a shipment, please call us at (+632) 802-7070.

2. Do you have a door to door service where the cargo is picked up from my house and delivered directly to the consignee?

Cebu Pacific Cargo only provides an airport to airport service.

3. How do I track my shipment?

Please call (+632) 802-7070 or visit www.cebupacificaircargo.com to track your shipment. To speed up shipment tracking, please have your shipment's air waybill number on hand.

4. What are the requirements for shipping live animals?

  • Shipping permit from the Bureau of Animal Industry (BAI)
  • Animals must be contained in strong cages (subject to inspection by the Cebu Pacific authorized personnel)

5. What are the requirements for shipping human remains?

  • Death certificate
  • Embalming certificate
  • Quarantine permit 
  • Transfer permit or shipping permit from the municipal health officer
  • ​Coffin must be hermetically sealed and either crated or wrapped in canvass

 


 


 

 6. Do you accept valuable items?

The following items are acceptable subject to conditions:

  • Cellular phone
  • Check
  • Passport
  • Seaman's book
  • Land titles


 


 


The following are not allowed:

  • Cash
  • Jewelry

 

 

7. What is your cut-off time for accepting outbound cargo?

Outbound cargo must be with us at least two (2) hours before the scheduled flight departure.

8. Do you charge storage fee for unclaimed cargo?

Yes, we begin charging a storage fee after four (4) days from the arrival date.

9. Can I send a representative to claim my cargo?

Yes, a representative may pick up your cargo. Please ensure that s/he brings the following:

  • Authorization letter signed by you
  • Photocopy of a valid ID that belongs to you, with your signature
  • ID of your representative

 


 

10. Where can we get more information regarding special handling requirements?

For more information, please call us at (+632) 802-7070.


 

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