Check-In and Boarding Guidelines

  • Check in online before going to the airport to avoid queuing. Read more about fast check-in options here.
  • All check-in counters strictly close 60 minutes before flight departure time.
  • Wear a face mask and observe physical distancing at all times.
  • If traveling in groups, only the group leader should come forward to check-in. Similarly, only one guest per booking is requested to come forward to check in.

Red Eye Flights

For flights departing past midnight (that is, 0040H, 0125H, c), please be reminded that you need to check in for your flight the day before the date indicated on your Itinerary Receipt.

Take Note!

  • Go to the Bag Drop Counter before counter closure to check-in your bags. If you're flying internationally, you have to get your travel documents verified.

  • Be at your assigned Boarding Gate at least 30 minutes before the flight.

  • Seats are automatically assigned, but you can change and choose your seat for a fee.