Sales Office

In the interest of public safety and to lessen physical contact, all Ticketing Offices remain closed for the duration of the community quarantine. All transactions can be done via Manage Booking online or by messaging us on Facebook Messenger.


For refund requests of bookings paid in cash, please fill out the Cash Refund Application. We will send further instructions to your email once we've validated your request.

Philippines


Ticket Office
Address
Operating Days
Operating Hours
Terminal 3
Level 3, Departure Hall, Naia Terminal 3, Andrews Ave., Pasay City
Monday to Sunday
8:00 AM - 5:00 PM
Mactan Terminal 1
Mactan Cebu International Airport
Lapu-Lapu Airport Road, Lapu-Lapu City, Cebu
Monday to Sunday
8:00 AM - 5:00 PM
Robinsons Cebu
Level 4, Robinsons Galleria Cebu
General Maxilom Avenue cor. Sergio Osmeña Blvd., Baranagay Tejero, Cebu City
Closed
Closed

International

Sales Office
Address
Contact Number
Operating Days
Operating Hours
Korea Sales Office
RM 907 of President Hotel, 16, Euljiro,
Joong-Gu, Seoul, Korea
(822) 6105-2037
Monday to Friday
09:00 AM - 06:00 PM
Japan Sales Office
Nihonbashi Ohedo Building, 7F 2-5-6
Hihonbashi Kayobacho, Chuo-Ku Tokyo 103-0025
(813) 4578-1447
Monday to Friday
09:00 AM - 5:00 PM
(Temporarily Closed)
Hong Kong Sales Office
Room 408-9, 4th Floor, Wing On Plaza,
62 Mody Road, Tsimshatsui East, Kowloon, Hong Kong
(852) 5803-3088
Monday to Friday
09:00 AM - 1:00 PM
02:00 PM - 06:00 PM
Shanghai Sales Office
Unit 2306-2307 Times Square 93 Huai Hai Zhong Road, Shanghai
+86-400-670-0780
Monday to Friday
09:00 AM - 12:30 PM
01:30 PM - 06:00 PM