Sales Office

In the interest of public safety and to lessen physical contact, all Ticketing Offices remain closed for the duration of the community quarantine. All transactions can be done via Manage Booking online or by messaging us on Facebook Messenger.


For refund requests of bookings paid in cash, please fill out the Cash Refund Application. We will send further instructions to your email once we've validated your request.


Ticket Office
Operating Days
Operating Hours
Terminal 3
Monday to Sunday
8:00 AM - 5:00 PM
Mactan Terminal 1
Monday to Sunday
8:00 AM - 5:00 PM
Robinsons Galleria
Closed
Closed
Robinsons Manila
Closed
Closed
Robinsons Cebu
Closed
Closed
Express Ticket Office
Closed
Closed